http://www.susansshao.com/projects daily 0.75 2026-06-02 https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/1592440943219-JKXT64GABKBKB2IX8JE1/norlase.png Product https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/1592441191765-W6SDMW5B4Q2JPMITLR7D/Verb.png Product https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/1642371031701-MOFPW47UZHACSZQAE0XM/Mask+Group.png Product https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/1642389143975-V0IPGK4IOR9UWFFO0G9M/bpp.png Product https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/1642461111124-53HQQC386MSBVUT7VYRB/Yellow.png Product https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/1455127663465-KWYGIK84VJ3VCSEEXWBK/SPUDDY.png Product https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/1455169404217-7PW7DWPF3QAH4IZNZC7L/LIL+CAESARS.png Product https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/1456510773973-2EV6PZYYJYAHXQPIY6A1/CO.LIVE.png Product https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/1453940524897-JY2R2B5GFFVYX5N1AP0O/image-asset.png Product https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/1456904293674-DNOKBNCOV7AHF86A6DBJ/image-asset.png Product https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/1456904066918-X3QLQUSTIXP9CJZIVP9M/image-asset.png Product https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/1456904560762-BQW13WU572473AC3C8AR/image-asset.png Product https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/1456375634975-BWB4TB655WNODWCXQINU/image-asset.png Product https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/1456375548924-UB04A5DHT0SGG359R3EY/image-asset.png Product https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/1457117358918-1T6I3YCKHALQMKUBS0OQ/image-asset.png Product https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/1459541557035-E93N51MS4GEG3QZ5D474/image-asset.png Product https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/1459541780427-HWT09D7JDEM2971HBXHN/image-asset.png Product https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/1459544998142-KKL6XFOMPU79881V513C/image-asset.png Product https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/1459545059200-KYFM8W05Y8KN1HTLUV8S/image-asset.png Product https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/1459545398810-8T2EDKE734O5UM0TBLRK/image-asset.png Product https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/1457136694430-E3ET3ZNEUR0KFNZ34P12/image-asset.png Product https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/1459545097210-GADHHIOB9REDEQPSAKPE/image-asset.png Product https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/1459545269681-25ILGFVXGUJ6G442G424/image-asset.png Product The yellow callouts signify iterations of the first on-boarding page. https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/1459545303280-69O310N06IUSHFV0ABJ9/image-asset.png Product https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/1457136948962-14T0TOJUCO7HOD0JZ7V1/image-asset.png Product https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/1457130380739-4LP3SB8Z8IJ1J63VJLPL/image-asset.png Product https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/1457130253130-XATMV43KI9ZRH737YC2V/image-asset.png Product https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/1526958238067-HVE3NDMRHCHQIIG4GD5I/brainstorming.png Product Img 1. Conceptualization and ideation during one of our design sprints. https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/1527544619205-IOWPU9T6ZJIXLZ4WFHT6/insightsvisual3.png Product Img 2. Storyboarding images from design sessions with the clinical engineering team. https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/1527544599925-NIU7JTSD19SUYL0EDPVI/insightsvisual2.png Product https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/1527544671267-RE650SVWGXDFR1Q6R6AX/image-asset.png Product https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/1527544635560-0Y7A6TFH6UMXL691NX8W/image-asset.png Product https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/1527544584056-J9MGD8GDNCS2QEEAJFBX/insightsvisual1.png Product https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/1527544688704-FEE2KWOAQYSRXQXMB8V4/image-asset.png Product https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/1530412109004-8RIV0JNT7W8BJN5L0S3G/082117_GUIworkflow002.5.png Product Img 3. User engagement and task workflow to guide design discussions. Visuals provided context and user motivations during journey mapping. https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/1530410312422-LP44GBY2YF1XFAS58I1T/Tool+workflow.png Product Img 4. Workflows were made for different sets of tools used for surgery. These widgets displayed key pieces of information during system-use to improve the way users interacted with the physical tools at the robotic table. Cross-functional team collaboration was necessary to build these workflows, therefore reinforcing regulation, safety, and usability of the system. https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/1527042676671-ROH6GQDEPEH6XNNZ2ZKT/observation.png Product Img 5. Contextual drawing of an operation room bed. This image is a collaborative effort between the hardware and software team during an on-site observation. https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/1527041199430-FGZT4VZZMK0EAI957D0Y/wireframes.png Product Img 6. Higher fidelity sketches that utilized color and interactivity to prompt user of different state changes. https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/1527042774690-ZJG74BJ6NYRKNHR8Z9GS/Screen+Shot+2018-05-21+at+7.19.34+PM.png Product Img 7. Low fidelity wireframes presented during discussions around screen responsiveness. https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/1527042988902-AQBY51S7MUN4E1PR2CP5/Screen+Shot+2018-05-21+at+7.19.59+PM.png Product Img 8. Second round of iterations developed from Img 5 feedback sessions. https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/1527545934694-M4JUUO8LAM8NPPK8WJPH/image-asset.png Product Img 1. Competitive research. Studying currently marketed technology gave us a better understanding of how our system should function and address user needs. https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/1527546469186-8EHRJFYQMIRMRRKAG9JA/image-asset.png Product Img 2. Shared observations, videos, and interview notes eliminated assumptions throughout our design process. https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/1527548700229-ZR2EJYSAXSVOQUPPJ7IA/image-asset.png Product Img 3. System workflow and task workflow. https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/1527548466026-VEO2Z3EXC61AK0LW9NXG/052518+Norlase+-+Workflow1.png Product Img 4 & 5. Personas and user tasks paired with mockups. These deliverables uncovered https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/1527548500540-GXN82RB4I0G3FFVKDSH6/052518+Norlase+-+Workflow2.png Product Img 5. https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/1527548841396-EGI7QAUTUVUALUPGDG1N/Summary+Image+-+Preset+Iterations.png Product Img 6. Sketched: low fidelity wireframes from brainstorming sessions, feature iterations, and page iterations. https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/1527548012047-SQOCN0RQSEILLNBZVP8V/Norlase+Iterations+-+digital.png Product Img 7. Digital iterations over the course of 9 months. UI elements and interactive points transformed immensely after each round of user testing. https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/1642366046647-KL0NRK739HIBSQEUV4GJ/Persona+1+Insights.png Product https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/1642366046664-5UXCRZFWDBCNA9HMPH3D/Persona+2+Insights.png Product https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/1642366047434-ZKFPN1FUP06PFMZEXARM/Persona+3+Insights.png Product https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/1642366047818-T99HDBZIAO2LC3VHU5ZN/Persona+4+Insights.png Product https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/1642366048734-4EMY7ONW4R2N5855RY3T/Persona+5+Insights.png Product https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/1642365967571-XL0E5MN038O0X0G924Z4/Persona+1+Journey.png Product https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/1642365967269-NM1RF8RRDE6WC8SKP2EH/Persona+2+Journey.png Product https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/1642365967861-1LBKET5I6CGL2LSQAUCT/Persona+3+Journey.png Product https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/1642365968281-Q21CQCRG7MCZI2D9MMWV/Persona+4+Journey.png Product https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/1642365968390-8ZJCQXVGAIZ10OZ22EXD/Persona+5+Journey.png Product https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/7168b960-2efa-45b1-a3b7-71426aefb7b2/Starting+an+account.png Product - Make it stand out Entering the member platform could occur in many different ways due to data ingest issues. 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Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/a2ac9f88-df74-465c-9352-fb36cdd80b07/mobile+BPP.png Product - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/0543e37e-2bb0-4fa8-868d-43a58ef94b43/BPP+Logo+and+brand+colors.png Product - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/599056d8-29c8-48aa-86e9-f33ab2b41fc8/Typography.png Product - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/c47d7714-0705-48a7-ad4d-01743927fe4a/Colors.png Product - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/50281ba7-52f0-4999-b7b0-bf4584f85588/Buttons.png Product - 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Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/6f33b67b-01a4-4bec-b576-54c29584289f/Card+variations.png Product - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/1c39949d-835a-412e-9cfb-26c0ab2b65e5/Card.png Product - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/85a3ca7d-3723-4189-93ea-7c72283517bb/Data+component.png Product - Make it stand out Whatever it is, the way you tell your story online can make all the difference. http://www.susansshao.com/surrounded daily 0.75 2016-03-02 https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/1456442852241-1A35U160XG6T279OF7V8/photos+on+website.png SNAP. EDIT. REPEAT. https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/1453171118703-AS72ECXH0D6IOI30IP9H/NY.png SNAP. EDIT. REPEAT. - Williamsburg A trip to New York towards the end of my physical therapy was exactly what I needed to get back up and running. A great couple of days with a great set of friends. https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/1453171134656-BNCPES5NCL2C517EV1ZA/COMPANY.png SNAP. EDIT. REPEAT. - San Bruno Field Day was a different experience for my dance team. The Company had prided themselves on their capabilities as dancers, but a new season prioritizing bonding and relationships set a new tone for our upcoming season. https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/1453171138019-APFJ8KR9MNEQWNQH0VML/LINKEDIN.png SNAP. EDIT. REPEAT. - Mountain View I love Ariana Grande's music. I also love pizza, fries, and beer. But most of all, I love the people I've been able to share these memories with. https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/1453171150760-TFTSURQ1ZHSODYCEAEMR/Me+Drinking.png SNAP. EDIT. REPEAT. - Brooklyn Captured by a dear friend, a moment where I gaze admiringly at a concoction of Yakult and champagne. A start to a great day in New York. https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/1453171150363-OI8VSEY4L2JV7YCA6EU2/SD+in+NY.png SNAP. EDIT. REPEAT. - Williamsburg "ACT NATURAL!!" As the sun set on my vacation to NY, I couldn't help but be a sap and capture this one. http://www.susansshao.com/about daily 0.75 2026-04-07 https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/1596220177928-1H8UG8KA9VESQ5X4IBFT/fish+2.png About http://www.susansshao.com/tattoos daily 1.0 2026-04-07 https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/04b5d256-14a0-45b9-b27c-bf5d6df6c3d1/DSCF9726.jpg Tattoos - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/263d2594-a8eb-4265-b543-8af51aecd9bd/DSCF6891.JPG Tattoos - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/942769fa-6383-43a1-90b8-9be1cc9504ff/DSCF1771.JPG Tattoos - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/569d8c3f25981de028ba5be5/60ceb393-dd38-425d-878d-cb8109bc2ef1/DSCF3757.JPG Tattoos - 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